Terms of Service

1. Agreement and eligibility

These Terms form an agreement between Fynqora, Inc., a Delaware corporation, and the person or organization using the service. You must be at least 18 years old and able to form a binding contract. If you act for an organization, you represent that you have authority to bind it. An order form or signed agreement controls if it expressly conflicts with these Terms.

2. Accounts

You must provide accurate information, protect credentials, promptly report unauthorized access, and remain responsible for activity under your account. Fynqora may require additional verification and may restrict access when reasonably necessary for security or compliance.

3. Service and acceptable use

Fynqora provides business research, planning, content, analytics, and AI-assisted workflow features. You may not misuse the service, break the law, infringe rights, bypass security or usage controls, distribute malware, scrape the service, reverse engineer protected portions, or use output to make unlawful or solely automated decisions with legal or similarly significant effects.

4. Customer content

You retain ownership of content you submit. You grant Fynqora a limited license to host, copy, process, and display that content only to operate, secure, support, and improve the contracted service. You represent that you have the rights and lawful basis needed to submit it. Private customer content will not be used to train general-purpose models unless separately disclosed and lawfully agreed.

5. AI output

AI output may be incomplete, inaccurate, non-unique, or unsuitable for your circumstances. You are responsible for human review, source verification, and decisions made from output. Fynqora does not provide legal, financial, medical, or other regulated professional advice.

6. Fees, renewals, and taxes

Paid plans, billing periods, limits, and prices are shown at purchase or in an order form. Unless otherwise stated at checkout, subscriptions renew for the same billing period until canceled before renewal. Fees are non-refundable except where required by law or expressly stated. You are responsible for applicable taxes. Production checkout must display the final price, renewal terms, cancellation path, and payment provider before a charge is authorized.

7. Intellectual property and feedback

Fynqora and its licensors own the service, software, branding, documentation, and related rights. Subject to payment and these Terms, Fynqora grants you a limited, non-exclusive, non-transferable right to use the service during your subscription. You may use feedback without restriction or obligation, but not confidential information presented as feedback.

8. Confidentiality and data protection

Each party will protect the other's non-public confidential information using reasonable care and use it only for the agreement. Fynqora's handling of personal data is described in the Privacy Policy. Enterprise processing terms should be addressed in a data-processing addendum where required.

9. Third-party services

Connected services and third-party content are governed by their own terms. Fynqora is not responsible for third-party services, though it remains responsible for its own contractual and legal obligations when selecting and using service providers.

10. Suspension and termination

You may cancel as described in your account or order form. Fynqora may suspend access to address security threats, legal violations, nonpayment, or material breach, using notice when reasonably practical. On termination, your right to use the service ends. Provisions that by nature should survive will survive, including payment, ownership, confidentiality, disclaimers, limitations, and dispute terms.

11. Disclaimers

To the maximum extent permitted by law, the service is provided "as is" and "as available." Fynqora disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these Terms excludes warranties that cannot lawfully be excluded.

12. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or lost profits, revenue, goodwill, or data. Except for amounts owed, misuse of the other party's intellectual property, confidentiality obligations, indemnity obligations, or liability that cannot lawfully be limited, each party's aggregate liability will not exceed the fees paid or payable for the service during the 12 months before the event giving rise to the claim.

13. Indemnity

You will defend and indemnify Fynqora against third-party claims arising from your customer content, unlawful use, or material breach of these Terms. Fynqora will provide prompt notice and reasonable cooperation and will not settle a claim in a way that admits your fault or imposes a non-monetary obligation without consent.

14. Governing law and disputes

Subject to mandatory law and any signed order form, these Terms are governed by Delaware law without regard to conflict-of-law principles. The parties consent to the state courts located in Delaware and the United States District Court for the District of Delaware for disputes not otherwise subject to an agreed process. This clause does not deprive consumers of non-waivable protections or apply where an exclusive forum would be unreasonable or unlawful.

15. Changes, notices, and contact

Fynqora may update these Terms prospectively and will provide notice of material changes as required. Continued use after the effective date constitutes acceptance only to the extent permitted by law. Legal notices may be sent to [email protected]. Fynqora's registered business address must be confirmed before deployment.

16. General

You may not assign these Terms without Fynqora's prior written consent, except in connection with a permitted corporate transaction. Fynqora may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. Neither party is liable for delay caused by events beyond its reasonable control. A failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. These Terms and any applicable order form are the entire agreement about the service and supersede prior agreements on the same subject.